Delivery Costs

This web store will ONLY deliver to the following EEC Member States:
Austria, Belgium, Denmark, Eire, Finland, France, Germany, Italy, Luxembourg, the Netherlands, Portugal, Spain and Sweden. The delivery time and cost varies by the destination country (see table below) and the shipping cost will be added to your order when you "CheckOut". We do not ship to any other countries on mainland Europe.

European Courier (Road) Deliveries
Delivery Country	Estimated Delivery Time	Delivery Cost (Euros)
Austria	3 to 4 days	€ 45
Belgium	2 to 3 days	€ 25
Denmark	3 to 4 days	€ 45
Eire	2 to 3 days	€ 25
Finland	4 days	€ 45
France	2 to 3 days	€ 25
Germany	2 to 3 days	€ 25
Italy	4 days	€ 45
Luxembourg	2 to 3 days	€ 25
Netherlands	2 to 3 days	€ 25
Portugal	4 days	€ 45
Spain	4 days	€ 30
Sweden	4 days	€ 30

(Above is subject to product availability and any delays caused by weather and peak or holiday periods)

To discourage internet fraud, it is our policy to deduct the money due (for goods & delivery) from your credit / debit card at time of order (not when we despatch the goods). Only paid orders will be delivered and purchases will appear on your credit/debit card statement as WP-SIXTOP LIMITED CROWTHORNE.

Deliveries are made by courier and will require signature upon receipt as proof of delivery, so if it is likely that nobody will be at your delivery address to accept the goods, please consider delivering to your works address. Any requests made during the order process to leave the goods without signature will be ignored.

We are afraid we cannot deliver at weekends or on Bank Holidays. All goods are shipped in the standard manufacturer's packaging and we are afraid that we are unable to gift wrap the goods, nor can we append any customer specific greetings.
Any out of stock products will be placed on "Back Order" and delivered when available, but in such circumstances you will be advised by email and given the option to exchange or cancel.

Contacting Us & Tracking your Delivery

Whenever possible we prefer to communicate by email so that we have a written record of your query.
We will send you an email when your order is despatched & you can track your order progress online, so please don't phone unless your email is not working - Thankyou

TRACKING YOUR ORDER:
You can track your EU delivery online using the link below - giving either your Order Number (from your emailed Order Confirmation), or your Consignment Number (which you can find on the despatch email we send you) ...

CONTACTING OUR WAREHOUSE:
Should you wish to contact the warehouse about a delivery, then please email them at ... delivery@wellie-boots.com

CONTACTING CUSTOMER SERVICES:
Please email Customer Services at ... eu@wellie-boots.com (Customer Services)

Telephone:
From outside the UK Tel: +44 (0)800 756 6588
From outside the UK Fax: +44 (0)1344 773918

Exchanges / Returns / Warranty Claims and other Info.

For detailed instructions on how to return goods for exchange, refund, or warranty claims see ... 

Delivery to the UK

For deliveries to the United Kingdom see ...

Need Help?

You should find the answer to your problem by viewing our "Frequently Asked Questions" (FAQ) pages at ...

We accept most major Credit / Debit cards, or you can pay by PayPal (not all may be available in your Country) ...