Wellington Boots Deliveries: Wellington boot deliveries on schedule - No known delays.
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England, Scotland, Wales, Northern Ireland & UK local Offshore Islands - we do not deliver to the Channel Islands or BFPO addresses.

For delivery to mainland Europe please use our ... 

Please be sure to order the correct size of boots and leave enough room for thick socks if required. If in doubt, please refer to our "Sizing" information available under the picture on each boot order page.

Need Help?

You should find the answer to your problem by viewing our "Frequently Asked Questions" (FAQ) pages which can be found by following this link ...

Deliveries & Payment

Deliveries are made by courier and will require signature upon receipt as proof of delivery, so if it is likely that nobody will be at your delivery address to accept the goods, please consider delivering to your works address. Any requests made during the order process to leave the goods without signature will be ignored.

There is a £5.00 delivery charge on each order made from this web site. The delivery cost will be added to your order at "CheckOut".

To discourage internet fraud, it is our policy to deduct the money due (for goods & delivery charge) from your credit / debit card when we clear the payment at time of order and only paid orders are accepted. The purchase will appear on your credit/debit card statement as WP-SIXTOP LIMITED CROWTHORNE.

Hunter, Maniera, Wedge Welly & MuckBoot Orders for UK Mainland delivery which are placed by 3:00pm Monday to Thursday will be delivered the next day, orders placed by 3:00pm on Friday will arrive the next Monday, Saturday or Sunday orders will arrive on the following Tuesday (subject to product availability and any delays caused by weather and peak or holiday periods) - deliveries may take longer for the more remote Scottish Highlands, Northern Ireland and UK offshore islands. All Maniera & Century products will be delivered separately from other boot brands.

For all      & Orders ....

Note: All Maniera & Century products will be delivered separately from other boot brands

For Orders .......................

For Orders .......................

We are afraid we cannot deliver at weekends or on Bank Holidays. All goods are shipped in the standard manufacturer's packaging and we are afraid that we are unable to gift wrap the goods, nor can we append any customer specific greetings.
Any out of stock products will be placed on "Back Order" and delivered when available, but in such circumstances you will be advised by email and given the option to exchange or cancel.

Ordering Off Line
You can also order by Mail (by credit / debit card, or by enclosing a cheque or postal order), or by Faxing your order to us (giving your credit / debit card details). Buying online through our web stores is quicker, since your credit card payment is cleared immediately on-line and therefore your order commences processing much sooner, but if you really prefer click here...

Contacting Us & Tracking your Delivery

Whenever possible we prefer to communicate by email so that we have a written record of your query.
We will send you an email when your order is despatched & you can track your order progress online, so please don't phone unless your email isn't working - Thank you

TRACKING YOUR ORDER:
You can track your UK / EU delivery online using the link below - giving either your Order Number (from your emailed Order Confirmation), or your Consignment / Tracking Number (which you can find on the despatch email we send you) ...

CONTACTING OUR WAREHOUSE:
Should you wish to contact the warehouse about a delivery, then please email them at ... delivery@wellie-boots.com

CONTACTING CUSTOMER SERVICES or UK SALES:
Please email Customer Services at ... uk@wellie-boots.com
Please email UK Sales at ..................... uksales@wellie-boots.com

Telephone Free Phone: 0800 756 6588
From outside the UK Tel: +44 (0)800 756 6588
From outside the UK Fax: +44 (0)1344 773918

Exchanges / Returns / Warranty Claims and other Info.

For detailed instructions on how to return goods for exchange, refund, or warranty claims see ... 

Size & Fit Disclaimer

We really do want you to get the very best fit from any product(s) that you buy from us, however we are sure that you already understand that the size / style selection of products bought from this web site are entirely under your control and it is impossible for us to confirm that the goods you select will fit you well, therefore we can accept no responsibility for any items that are a bad fit which, in extreme cases as with any inappropriately sized clothing and/or footwear, could cause abrasions or sores.

As you can see from our Exchanges / Returns Policy, we are happy to exchange items that you have bought from us for a different size once you've paid for the re-delivery, so there is no reason for you to put up with any incorrectly fitting products that you may have selected.

Accordingly whilst we do what we can on this web site to publish as much sizing information as is possible to assist you in choosing the best size for you, we are afraid we will not accept any responsibility whatsoever for any consequences (direct or indirect) of items that you buy from us which fit the recipient poorly.

Your Privacy
Collection and Use of Information

Joining Our Mailing List

Contacting Us Regarding Privacy Matters

Security
Secure Shopping

Credit/debit card orders placed on our site are processed by WorldPay using SSL technology, so rest assured that your transactions are protected. WorldPay enable thousands of shoppers in hundreds of countries to shop safely and securely every day - Trusted by customers in 110 countries, WorldPay care about your privacy.. To learn about WorldPay's world leading payment security ... click here.
Please Note that purchases from this Web Store will appear on your credit/debit card statement as WP-SIXTOP LIMITED CROWTHORNE.

Payment
We accept most major Credit / Debit cards, or you can pay by PayPal...

Contacting Technical Support